REFUND POLICY
At UK Vaper Wholesale , we pride ourselves on our commitment to customer satisfaction, which is why we offer a generous 30-day return policy. This means you have a full month after receiving your item to request a return if you're not completely satisfied. To qualify for a return, your item must be in its original condition, unworn or unused, with tags still attached, and in the original packaging. Remember to keep your receipt or proof of purchase handy.
Initiating a return is easy. Simply reach out to us at info@ukvaper.co.uk, and upon acceptance of your return request, we'll provide you with a return address and detailed instructions on how and where to send your package. Please note that returns sent back without prior authorization will not be accepted, so be sure to contact us first.
For damaged, defective, or incorrect items, we urge you to inspect your order upon arrival and notify us immediately so we can promptly address the issue and make it right for you.
While we do not accept returns on sale items or gift cards, we do offer exchanges to ensure you get exactly what you want as quickly as possible. Simply return the item you have, and upon approval of your return, make a separate purchase for the desired item.
Once we receive and inspect your return, we'll notify you of the approval status and proceed with issuing a refund if applicable. Refunds are typically processed back to your original payment method, and while we strive to expedite this process, please keep in mind that it may take some time for your bank or credit card company to finalize the refund.
At UK Vaper Wholesale, our goal is to make your shopping experience as seamless and satisfying as possible, and our comprehensive return policy reflects our dedication to ensuring your happiness with every purchase.
Initiating a return is easy. Simply reach out to us at info@ukvaper.co.uk, and upon acceptance of your return request, we'll provide you with a return address and detailed instructions on how and where to send your package. Please note that returns sent back without prior authorization will not be accepted, so be sure to contact us first.
For damaged, defective, or incorrect items, we urge you to inspect your order upon arrival and notify us immediately so we can promptly address the issue and make it right for you.
While we do not accept returns on sale items or gift cards, we do offer exchanges to ensure you get exactly what you want as quickly as possible. Simply return the item you have, and upon approval of your return, make a separate purchase for the desired item.
Once we receive and inspect your return, we'll notify you of the approval status and proceed with issuing a refund if applicable. Refunds are typically processed back to your original payment method, and while we strive to expedite this process, please keep in mind that it may take some time for your bank or credit card company to finalize the refund.
At UK Vaper Wholesale, our goal is to make your shopping experience as seamless and satisfying as possible, and our comprehensive return policy reflects our dedication to ensuring your happiness with every purchase.